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Legal

Terms of Use

Please read our terms of use carefully before using our services

Last updated: · v2026-08-19

Acceptance of Terms

By creating an account or using OrcaCostPrint, you agree to these Terms of Use and to the Privacy Policy. Your acceptance is recorded electronically at sign-up, with date, time and the version of the document accepted. If you do not agree with any part, do not use the service.

Service Description

OrcaCostPrint is an online pricing platform for 3D printing: cost calculation (FDM and resin), management of printers, materials and stock, quotations, orders, product catalog and reports. Some features are free and others belong to paid plans.

  • FDM and resin cost calculators
  • Printer, material and stock management
  • Quotations, orders and product catalog
  • Reports and calculation history

User Account

  • 1

    To use the service you must be at least 18 years old and provide true, up-to-date information at sign-up (a valid email and your name).

  • 2

    You are responsible for keeping your credentials confidential and for all activity performed on your account. We recommend enabling two-factor authentication when available.

  • 3

    Notify us immediately through support about any unauthorized use of your account. We may preventively suspend accounts suspected of being compromised.

  • !

    You may close your account at any time. We reserve the right to suspend or terminate accounts that violate these terms, with notice when possible. Termination does not waive obligations already incurred (for example, pending charges).

Privacy

The processing of your personal data — and of the data of clients you register — is governed by our Privacy Policy, which is part of these terms.

Read our Privacy Policy

Limitations and Liabilities

The calculations and suggested prices are ESTIMATES, based exclusively on the data you provide (costs, tariffs, times, margins). They are not financial, accounting or tax advice. Review the results before using them commercially — the pricing decision is yours.

To the maximum extent permitted by law, OrcaCostPrint is not liable for lost profits or indirect damages arising from use of the service, including business decisions made based on the estimates. Nothing in these terms waives rights that consumer-protection law guarantees you.

The service is provided "as is", with no guarantee of uninterrupted availability. We may modify or discontinue features; for paid features, with reasonable prior notice and the option to cancel at no cost.

Intellectual Property

The OrcaCostPrint software, brand and content are protected by intellectual-property rights and remain ours. The data you register is yours: you grant us only the license needed to store and process it in order to provide the service, and you may export or delete it.

LGPD roles: your data and your clients’ data

Regarding your account data (email, name, service usage), OrcaCostPrint is the CONTROLLER. Regarding the data of end clients that YOU register on the platform (names, contacts, quotes), YOU are the controller and OrcaCostPrint acts as PROCESSOR, handling that data only under your instructions and to provide the service. It is up to you to ensure a legal basis for registering your clients’ data.

Plans, payment and cancellation

  • Paid plans are billed as a monthly subscription, processed by Stripe. We do not store full card data.
  • The subscription renews automatically until cancelled. Upon cancellation, paid access remains until the end of the period already paid; there is no pro-rated refund unless required by law.
  • Online purchases carry a 7-calendar-day right of withdrawal (art. 49 of the Brazilian Consumer Code), with a full refund of the first charge.
  • Price changes will be communicated at least 30 days in advance and apply from the next billing cycle.
  • The free plan has limits (for example, number of printers and materials) described on the pricing page.

Acceptable use

When using the service, it is forbidden to:

  • use the platform for illegal activity or to violate third-party rights;
  • attempt to access other users’ accounts or data;
  • probe, bypass or deliberately overload security or infrastructure, including automations that exceed usage limits;
  • resell or sublicense the service without authorization;
  • upload malicious content or content you do not own (for example, catalog images without usage rights).

Your data in the service

  • You can export your data (for example, quotations as PDF and the catalog as CSV) while your account is active.
  • When you delete your account, your data is removed from active systems and expires from backups within the periods set in the Privacy Policy.
  • Data exports are recorded in an audit trail, as a security measure.

Governing law and venue

These terms are governed by the laws of Brazil. For consumer relationships, the courts of your domicile are elected; otherwise, the courts of the provider’s domicile, unless the law provides differently.

Changes to Terms

We may update these terms. Each version is identified by date (the current one appears at the top of this page). Material changes will be communicated in the app or by email and may require a new acceptance; continued use after they take effect counts as agreement for non-material changes.